Returns and Refunds Policy

At Asia Mart, Santa Rosa, we strive for the highest quality in our food products; however, if you are unsatisfied with your purchase, you may return items within 7 days of receipt. Due to health and safety regulations, all returned food items must be unopened and in their original packaging to qualify for a refund.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unopened, non-perishable, and within the 7-day return window from the date of purchase.

• 2.
  Gather Documentation

  Locate your original paper receipt or digital order confirmation to verify your transaction at our Santa Rosa location.

• 3.
  Visit Our Store

  Bring the product and your proof of purchase to the customer service desk at Asia Mart during regular business hours.

• 4.
  Receive Refund

  Once inspected and approved, we will process your refund to the original payment method or provide store credit immediately.